BUS2011 Effective Business Communication

Students develop effective communication skills to present business and professional topics in a variety of mediums. Students learn how to organize technical and non-technical materials for presentation in a variety of written formats (formal and informal reports, e-mail, instructions, memoranda, letters, resumes, etc.). Students also learn how to organize ideas and express them through oral presentation using presentation software. Topics of discussion also include: structuring presentations (written or oral) for different purposes, strategies for persuading people in authority to support one’s position, the effects of non-verbal communication, and ways to develop and incorporate visual aids. Additionally, students are introduced to how organizational culture influences internal and external organizational communications, problem solving, conflict resolution, and interviewing skills. Credits: 3.000

EDU1011 Lecture Min Credits: 3.00 And COM1011 Lecture Min Credits: 3.00 Or COM1071 Lecture Min Credits: 3.00